General Enquiries & FAQ

Most medical aids will pay a percentage of the consultation fee and allergy testing, the amount depends on how comprehensive your cover.

We don?t deal directly with medical aid, you will be responsible for settling the bill, then you can claim back from the medical aid with the receipt.

We will email you a Pathology request form which you print out and take along to a Pathologist local to you (Lancet, Ampath or Pathcare).

The allergy tests cost vary from R240 per allergen tested, to screening tests which are more cost effective costing R1000 for a group of allergens. The skin prick testing is included in the consultation fee in Cape Town. We can give you a breakdown of estimated costs for allergy testing.

Since the Pandemic we have had to curtail our activities, and no longer travel to other cities in South Africa.

Allergy to the COVID vaccine is extremely rare and the only contraindication is an allergic anaphylactic reaction to a previous flu vaccine.

You will need to have a consultation to discuss the appropriate allergy testing and management. We don?t offer allergy testing without a consultation.

Long COVID Syndrome is a diagnosis of exclusion when a person develops typical symptoms and signs following a COVID-19 viral illness that persist for 12 weeks or more after the infection has cleared. These symptoms may include shortness of breath and a persistent cough, fatigue and insomnia, rapid pulse and chest pains, headaches and dizzyness, short term memory loss and ?brain fog?, pins and needles in the limbs, chillblain-like rashes on the feet, urticarial rashes, conjunctivitis, depression and chronic anxiety, persistent stomach aches and diarrhoea.

If you are in a very remote area and need an online consultation, we can conduct the meeting over the telephone on a landline.

We can conduct allergy consultations online anywhere in South Africa. We have a network of pathology laboratories where any required allergy testing can be done.

You will be able to get a repeat prescription for medication by completing a form and paying an admin fee.

It?s always best to get a letter from your doctor but it is not essential, however if you can get hold of any previous test results, this would be very helpful to the consultation process.

We see patients online and face to face from 8.00am to 4.00pm. But this may vary during the COVID Lockdowns.

There are literally 100?s of possible triggers to the allergy test, and that?s why we conduct a consultation to decide which are the most appropriate tests to perform to make a clear diagnosis.

The skin prick testing will include environmental allergies such as house dust mites, cats, dogs, tree and grass pollen, mould spores and cockroach allergies. Food allergies will include cow?s milk and dairy proteins, whole egg, wheat and cereals, soya, fish and shellfish, peanut and tree nuts, common fruit allergies and yeast. If you have another suspected food allergy not listed above, then bring a fresh sample of that food and we can make a test preparation on site.